Terms

  1. Website Terms and Conditions
  2. Privacy Policy
  3. Data Protection Policy

1. Website Terms and Conditions

Each time you access or use reedwellbeing.com you are deemed to accept these terms and conditions.

“we” means Reed Wellbeing Ltd, who provide the Essex Wellbeing Service service, and “our” shall be construed accordingly. “you” means the person firm company or organisation browsing and/or using the Website, and “your” shall be construed accordingly. “Reed Corporate Family” means all companies connected with us. A company is connected with us if it is: (i) a subsidiary or holding company of us; (ii) controlled by the same person(s) who control us or our holding company; (iii) a subsidiary or holding company of any company in (i) or (ii) above; or (iv) in the same group as any company under (i), (ii) or (iii) above. “subsidiary” and “holding company” shall be as defined in section 1159 of the Companies Act 2006. The term “control” shall have the same meaning as defined in Section 416 of the Income and Corporation Taxes Act 1988. Two companies are in the same group if they share the same ultimate holding company.

Interruptions and Omissions in Service

Whilst we try to ensure that the standard of the Website remains high and to maintain the continuity of it, the internet is not an inherently stable medium, and errors, omissions, interruptions of service and delays may occur at any time. We do not accept any liability arising from any such errors, omissions, interruptions or delays or any ongoing obligation or responsibility to operate the Website (or any particular part of it) or to provide the service offered on the Website. We may vary the specification of this site from time to time without notice.

Links to other Sites

On this site you will be offered automatic links to other sites which we hope will be of interest to you. We do not accept any responsibility for or liability in respect of the content of those sites, the owners of which do not necessarily have any connection, commercial or otherwise, with us. Using automatic links to gain access to such sites is entirely at your own risk.

Information on this Site

We do not accept any liability arising from any inaccuracy or omission in any of the information on our Website or any liability in respect of information on the Website supplied by you, any other website user or any other person.

Your Use of this Site

You may only use the Website for lawful purposes. You must not under any circumstances seek to undermine the security of the Website or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of the Website or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the Website.

You are solely responsible for any information submitted by you to the Website. You are responsible for ensuring that all information supplied by you is true, accurate, up-to-date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trademark or other intellectual property rights of any person in any jurisdiction. You are also responsible for ensuring that all information, data and files are free of viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to the Website. We reserve the right to remove any information supplied by you from the Website at our sole discretion, at any time and for any reason without being required to give any explanation.

Information Submitted by You

We will and/or the Reed Corporate Family will use information supplied by you to help you access the Essex Wellbeing Service service provided by Reed Wellbeing. We will process any data which you provide in completing the online registration or application forms and any further forms, assessments or personal details which you complete or provide to us when using the Website in accordance with relevant data protection legislation. We explain more about your personal data in our Privacy Policy.

Content Rights

The rights in material on the Website are protected by international copyright, software and trademark laws and you agree to use the Website in a way which does not infringe these rights. You may copy material on the Website for your own private or domestic purposes, but no copying for any commercial or business use is permitted.

Liability

We accept no liability for any loss (whether direct or indirect, for loss of business, revenue or profits, wasted expenditure, corruption or destruction of data or for any other indirect or consequential loss whatsoever) arising from your use of the Website and we hereby exclude any such liability, whether in contract, tort (including for negligence) or otherwise. We hereby exclude all representations, warranties and conditions relating to the Website and your use of it to the maximum extent permitted by law.

You agree to indemnify us and keep us indemnified against all costs, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of the Website.

You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of the Website.

Choice of Law and Jurisdiction

The use of the Website and any agreements entered into through the Website are to be governed by and construed in accordance with English law. The courts of England are to have exclusive jurisdiction to settle any dispute arising out of or in connection with the use of the Website or any agreement made through the Website.

Some of the goods or services offered through the Website may not be lawful or may otherwise not be permitted in certain countries outside the United Kingdom. If you attempt to order, receive, purchase or otherwise benefit from any such goods or services, we do not accept any liability for any losses suffered by you in using the Website which you would not have suffered had you been accessing the Website as a United Kingdom resident (including as a result of us being prevented from dealing with any application or enquiry by any law, regulation or other ruling applicable in any country).

Changes to Terms and Conditions and Invalidity

These terms and conditions may be changed by us at any time. You will be deemed to accept the terms and conditions (as amended) when you next use the Website following any amendment.

If any provision of these terms and conditions is held to be invalid by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

Registered Office

Reed Wellbeing Ltd, Academy Court 94 Chancery Lane London WC2A 1DT

Company Number 09449184. Registered in the UK.

2. Privacy Policy

Reed Wellbeing Limited works with NHS England to deliver Essex Wellbeing Service (‘the Service’).

This privacy policy explains how we use the personal data we receive from potential participants who express an interest in using the Service.

What Information do we collect about you?

We will collect the name and contact details of the person expressing an interest in the Service. We may also ask for information about location, age, work history or health (if they are relevant to the Service). This information is normally provided by the person registering to receive information about the Service.

If you are expressing an interest in the Service on behalf of someone else please make sure that they are aware of your intention to share their personal data and of this privacy notice.

We also collect the data submitted by people using the Check Your Risk tool (for example waist size, BMI and risk score). This data may shared with the NHS to support further understanding of Type 2 diabetes prevalence. The data is anonymous and kept separate from other personal identifiable data submitted by people expressing an interest in the Service.

What do we do with your personal data?

The information we gather (including individual contact data) is stored on secure servers in the UK and is only used to contact prospective participants by phone, text or email in response to their expression of interest in the Service.

We do not use the information we are provided with for any other purpose and we will never sell it to anyone.

We will normally try to contact individuals a number of times and, if we are unable to do so or if an individual decides they are not interested in the Service, their data will be deleted after 8 weeks.

If an individual does join the Service additional personal data will be collected in accordance with the privacy policy relevant to the Service.

Data Sharing and Transfers

We will never sell your personal data to anyone. We may share your data with third parties who are contracted to deliver the Service for us in your local area. The transfer and use of the data with the third party is governed by contract.

Your data is held securely in the UK and will not be transferred outside the European Economic Area.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal data please email us at:

RinP.dataprotection@reed.co.uk

We want to make sure that your information is accurate and up to date and are very happy to remove or amend any information that you think is inaccurate. You also have the right to request that we either delete or restrict our processing of your personal data. We will advise on the process on any such requests. You also have the right to lodge any complaint about the way in which we handle your data with the Office of the Information Commissioner.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we place any updates on this webpage. This policy was last updated on 23 June 2020.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you by email: RinP.dataprotection@reed.co.uk or write to us at Data Protection Officer, Reed Wellbeing Limited, Academy Court, 94 Chancery Lane, London, WC2A 1DT.

3. Data Protection Policy

The Essex Wellbeing Service is a project that provides Essex residents with a service which identifies a participant’s risk of developing cardiovascular disease so preventative action can be taken by the participant, or action can be taken by the GP in the case of participants who are at high risk.  This service is funded by Essex County Council and also forms part of Essex County Council’s Primary Care intervention planning.

Reed Wellbeing Limited are a Data Processor for delivering these services on behalf of Provide Community Interest Company (CIC) who have been commissioned by Essex County Council and need to collect your personal data in order to provide the Essex Wellbeing Service. Provide CIC’s Privacy Notice is available to view here: https://www.provide.org.uk/your-information/#slide-249

For the purposes of being able to recommend and provide appropriate health management services, Reed Wellbeing Limited also needs to collect certain information about your health and lifestyle by using standard health assessment tests.

The type of information we need to collect includes:

  • Your Personal Information: Your name, date of birth, address, contact details, gender, ethnicity

  • Your GP Information: Your NHS Number, whether or not you are registered with a GP, and the name and address of your General Practitioner.

  • Your Health: Smoking patterns, Information about your family history of coronary heart disease, blood pressure, height, weight, alcohol intake.

The information you provide will be used to conduct the NHS Health Check and results will be shared with your GP, Provide CIC and with Essex County Council.

The information provided will also be used for the evaluation of the Essex Wellbeing Service and may be shared with other third parties where this is required by law or where this contributes to the provision of effective health management services appropriate to you.You can withdraw your consent at any time by contacting us 0808 175 0413. This will also mean your participation on the project will end.

You have the right to request information about you held by Reed Wellbeing by contacting 0808 169 1869.

Participation in the programme after your initial registration means that you have read the information about the "Essex Wellbeing" service and its evaluation and understand and consent to how the information will be used.

Informed Consent Statement:

  • I consent for my information to be processed by Reed Wellbeing Limited for the purpose of providing me with the Essex Wellbeing Service

  • I consent information about me to be shared securely by Reed Wellbeing Limited to my GP, Provide CIC and Essex County Council.  I understand the purpose for sharing is to enable me to participate in the service and health management services appropriate for me.

  • I understand that information can only be passed to another healthcare professional if this contributes to the provision of effective health management services.

  • I understand that the information may be shared with other third parties where this is required by law.

  • I understand that my data may be stored on paper and electronically

  • I understand that my data will be treated as confidential and held, shared and disposed of in line with all legal requirements (including the Data Protection Act); and NHS Guidance which includes the Caldicott Guidelines.